Privacy Policy

TM Partners LLC (hereinafter referred to as "Company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the handling of personal information of users when they use the "Contact Us" function of this website.

Article 1 (Personal Information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, which is information about a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as data related to appearance, fingerprints, voiceprints, and information that can identify a specific individual from the information alone, such as the insurer number on a health insurance card (personal identification information).

Article 2 (Method of collecting personal information)

When users use the "Contact Us" function of this website, we ask for personal information such as name, email address, phone number, name of introducer, and inquiry details.

Article 3 (Purpose of collecting and using personal information)

1. To respond to "inquiries" (including identity verification)
2. To send emails informing users of the services we provide
3. To contact users as necessary, such as for maintenance and important notices
4. To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or unjust purposes, and to refuse their use
5. Purposes incidental to the above purposes of use

Article 4 (Changes in purpose of use)

1. The Company will change the purpose of use of personal information only if it is reasonably deemed that the new purpose of use is related to the previous purpose.
2. If the purpose of use is changed, we will notify users of the new purpose in a manner specified by our company or publish it on this website.

Article 5 (Provision of personal information to third parties)

1. We will not provide personal information to third parties without the prior consent of the user, except in the following cases. However, this does not apply to cases permitted by the Japan Personal Information Protection Act or other laws and regulations.
   1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual
   2. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual
   3. When it is necessary to cooperate with a national institution, local government, or a person commissioned by them to carry out duties prescribed by law, and obtaining the consent of the individual may hinder the performance of such duties
   4. When the following matters have been notified or announced in advance and the Company has notified the Personal Information Protection Commission
      1. The purpose of use includes provision to a third party
      2. Items of data provided to a third party
      3. Means or method of provision to a third party
      4. To stop providing personal information to a third party at the request of the individual
      5. Method of accepting the request of the individual
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of the information will not be a third party.
   1. When the Company entrusts all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.
   2. When personal information is provided as a result of business succession due to a merger or other reason.
   3. When personal information is used jointly with a specific person, the individual is notified in advance or made easily accessible to the individual of the fact, the items of personal information to be used jointly, the scope of the parties using the personal information jointly, the purpose of use by the parties using the personal information, and the name or title of the person responsible for managing the personal information.

Article 6 (Disclosure of Personal Information)

1. When the individual requests disclosure of personal information, we will disclose it to the individual without delay. However, if disclosure would fall under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you of this without delay.
   1. If there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
   2. If there is a risk of significant interference with the proper implementation of our business
   3. If there is a violation of other laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, in principle, we will not disclose information other than personal information, such as history information and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1. If the personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete the personal information (hereinafter referred to as "Correction, etc.") in accordance with the procedures stipulated by the Company.
2. If the Company receives a request from the User as described in the preceding paragraph and determines that it is necessary to comply with the request, the Company shall correct the personal information without delay.
3. If the Company makes a correction, etc. based on the provisions of the preceding paragraph, or decides not to make a correction, etc., the Company shall notify the User without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1. If the User requests the Company to suspend or delete the use of the personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use or has been obtained by illegal means, the Company shall conduct the necessary investigation without delay.
2. If the Company determines that it is necessary to comply with the request based on the results of the investigation in the preceding paragraph, the Company shall suspend the use of the personal information without delay.
3. When the Company suspends or otherwise decides not to suspend or otherwise suspend use pursuant to the provisions of the preceding paragraph, the Company will notify the User without delay.
4. Notwithstanding the preceding two paragraphs, if suspending or otherwise suspending use would involve significant expenses or is otherwise difficult, and alternative measures necessary to protect the User's rights and interests can be taken, the Company will take these alternative measures.

Article 9 (Changes to Privacy Policy)

1. The contents of this policy may be changed without notifying users, except as otherwise provided by law or other provisions of this policy.
2. Unless otherwise specified by the Company, the changed privacy policy will take effect from the time it is posted on this website.

Article 10 (Contact Information)

For inquiries regarding this policy, please contact the "Contact Information" on this website.